What is Service Now ?
ServiceNow mechanizes undertaking IT tasks, making a solitary arrangement of record for all IT procedure inside an association. This framework lead mutually IT system, outline, change and activity on an intensely straightforward cloud stage.
Past Help Desk and Service Management forms, ServiceNow is worked to be a profitability instrument for a wide range of business clients—the CIO, benefit work area staff, application engineers, IT back, IT tasks and business leads.
ServiceNow applications are based on a solitary stage as-a-benefit which offers a predictable and instinctive client association in through the whole IT Infrastructure Library (ITIL) benefit lifecycle.
Learning Objectives : Introduction to ServiceNow Tool and think about current contenders. Most recent updates,User permit and converge with group to find out about ServiceNow.
Subjects Include : Tool Introduction, Current Competitors, Releases, User Licenses, Using Wiki and Community
Practicals Covered : Overlook of the Tool used to ServiceNow and its present rivals, Latest arrivals of form, User level accord, permit issues and blend with group for help related administrations.
Learning Objectives : Customizing of designs and adding client gatherings and how to allow parts for clients, Creating tables and ServiceNow modules, How to raise a ticket for change over or help related solicitations, how to make Service Level Agreements and Manage execution measurements.
Subjects Include : Customizing Home Pages, Form Layouts and rundown designs, Adding Users to Groups, Granting Roles to Users, Introducing Applications and ServiceNow Modules, Creation of tables and Modules, Creating tickets and raising Requests, Creating SLA's, Performance Metrics
Practicals Covered : Hands on making home pages with various formats, Create client gatherings and allow parts to clients, Work on various ServiceNow modules and applications, making new tables and raising tickets for issues and making SLA's and screen Performance Metrics.
ServiceNow mechanizes undertaking IT tasks, making a solitary arrangement of record for all IT procedure inside an association. This framework lead mutually IT system, outline, change and activity on an intensely straightforward cloud stage.
Past Help Desk and Service Management forms, ServiceNow is worked to be a profitability instrument for a wide range of business clients—the CIO, benefit work area staff, application engineers, IT back, IT tasks and business leads.
ServiceNow applications are based on a solitary stage as-a-benefit which offers a predictable and instinctive client association in through the whole IT Infrastructure Library (ITIL) benefit lifecycle.
Learning Objectives : Introduction to ServiceNow Tool and think about current contenders. Most recent updates,User permit and converge with group to find out about ServiceNow.
Subjects Include : Tool Introduction, Current Competitors, Releases, User Licenses, Using Wiki and Community
Practicals Covered : Overlook of the Tool used to ServiceNow and its present rivals, Latest arrivals of form, User level accord, permit issues and blend with group for help related administrations.
Learning Objectives : Customizing of designs and adding client gatherings and how to allow parts for clients, Creating tables and ServiceNow modules, How to raise a ticket for change over or help related solicitations, how to make Service Level Agreements and Manage execution measurements.
Subjects Include : Customizing Home Pages, Form Layouts and rundown designs, Adding Users to Groups, Granting Roles to Users, Introducing Applications and ServiceNow Modules, Creation of tables and Modules, Creating tickets and raising Requests, Creating SLA's, Performance Metrics
Practicals Covered : Hands on making home pages with various formats, Create client gatherings and allow parts to clients, Work on various ServiceNow modules and applications, making new tables and raising tickets for issues and making SLA's and screen Performance Metrics.
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