Service Now Course Basics

Multisoft Systems is offering a career-centric course, named ServiceNow Admin Certification Training. This training program gives a brief explanation to ServiceNow ecosystem. This certification training course describes the various methods of implementing the administrative functions. Also, it teaches you the configuration and running process of the administrative tasks.

Once you complete the ServiceNow System Administration Training, you will be able to do the following task with ease:

Perform the main configuration tasks

Work with the User Interface, actions and data policies, client scripts, and business rules

Add new users, groups, and roles

Database and table management, import and update sets

Create the workflow activities, Control the system access and data security, etc.

Join this ServiceNow Admin course to get ready to set up an amazing and a brighter career for yourself.

Target Audience

IT professionals keen to build a career in the Cloud Computing can join the course.

Functional consultants who are willing to switch to ServiceNow

Developers with a strong knowledge of Java, JavaScript, and C#

Freshers who wish to start their career in the Cloud Computing

1. An Introduction to ServiceNow and its UI

An overview of ServiceNow

Various versions of ServiceNow

An Architectural Overview of ServiceNow

Login and User Interface of ServiceNow

Methods of configuring navigation

Various options of Search and Banding

Methods of managing Lists and Forms

Explore Several Filters

Breadcrumbs and Search functionality

Plugins

Social and Collaboration features in ServiceNow

2. User Administration

User data and authentication of the users

Adding new users and groups

Roles and usually offered roles

An introduction to Several Admin Roles

Testing and creating the Assignment Rules

3. Data Management and Reporting

ServiceNow and Database tables

Table relationships and administration

Types of Modules and Applications

Import Sets

Data sources and transform maps

CMBD (Configuration Management Database)

ServiceNow tables and CIS

Reporting applications and capabilities

Running reporting